Internet Explorer extension doen't work

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    Tony Bagalini

    Hello!

    The following article will give you steps to resolve the issue:

    https://support.onelogin.com/hc/en-us/articles/115001994106-Troubleshooting-Internet-Explorer-Extension-Login-Issues

    Have a great day!

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    Ad ministrator

     

    Hi thank you for your response but it does not solve the problem because these setting were allready correct (and the same goes for .NET install).

     

    Can you please advise in what else we can try?  

    FYI: I noticed that the blue square OneLogin logo also appears after clicking a tile. So clicking a tile will open the correct url but doesnt fill in the credentials and shows most of the time the blue square icon for adding a app.

     

    Thank you!

     

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    Shayla Johnson

    I have the exact same issue with the extension. It shows as enabled within Add-ons but here is no menu and attempting to access one of my apps just refreshes the paged after "attempting to detect the extension".

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    Shayla Johnson

    I need to remedy that statement. I tried and failed several more times after and then the extension kicked in gear.

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    Dylan Isom

    Has anybody come across a solution to this issue. I'm having the same issues. 

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    Jaime Foutty

    Most of the IE extension issues I've seen were caused by a GPO that was interfering with the extension.  Another solution I've seen less commonly was disabling other extensions that might be interfering with the OneLogin extension.

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    Dylan Isom

    alright, the culprit doesnt seem to be related to any of the other extensions, unfortunately. What are some of the common issues you've seen with group policy in the past that caused  IE extension issues?

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